Since the beginning of this year, Yuxin has opened up a multi-channel understanding of public opinion in one mine, organically combined practical work to resolve real worries with ideological guidance, and worked hard to dispel ideological worries, resolve contradictions, and solve practical difficulties for the employees and the masses to achieve reasonable demands. The solution is in place, the unreasonable appeal is explained in place, and the employees in need are assisted in place.
Integrating public opinion as a "link bridge" between cadres and the masses
"Secretary Zhang, my team's team on the 9th did not give me records ..." On December 3, the five teams of the mine excavation held a topical gathering of employees' opinions on the topic of "adhering to the people's hearts and checking people's sentiments". Employee Li Fuqiang raised the problem of missing work points, and the party and government leaders of the grass-roots team verified on the spot. It turned out that the employee was temporarily seconded to three shifts in production that day, and the work points were recorded in three shifts. After knowing the reason, Li Fuqiang's worry dropped.
The mine's grass-roots team has always insisted on holding a monthly public opinion gathering for employees, and actively collects public opinion information. Any questions from employees can be raised at the meeting and get the first reply.
For employees who did not attend the meeting in time, each team's study room also has a special opinion book. Questions can be written directly on the opinion book. The team leader or the party branch secretary will sort out the answers every week.
"Xu Mingshui, did not approve labor points in time, this month's performance will be assessed 50 yuan ..." At the face-to-face meeting of the reward and punishment assessment in December, employees of the five teams in the mine were assessed 50 yuan due to work errors.
In addition, each grass-roots team has face-to-face rewards and penalties, public teamwork, and exposure platform, etc., to publicize the rewards and penalties, so that the rewards and penalties are clear, open and fair. In particular, the employees being evaluated, the mine has a sound communication mechanism, and the follow-up of the communication mechanism allows employees to recognize where they need to improve in their work. Grass-roots meetings such as public opinion sessions and face-to-face assessments have become the "link bridge" for maintaining harmony in the mine.
The shift is made into a "through train" to contact the masses
In order to make it easier for front-line employees to resolve their concerns, annoyances, and uneasiness without going out of the comprehensive building, from 2017, the staff of the security department of the mine letter visits the concentrated study time of employees every Wednesday to work in the comprehensive building for one day. It is nicknamed as “first-line work shift” by employees. It is precisely because the front-line office works one day a week that it has established a convenient and efficient channel for employees to express their demands.
"Director Xiong, it is recommended to regulate everyone's parking. My car can't get out on the square. It's really anxious. I'm really anxious. Someone in the family is hospitalized. I have to rush to the hospital ..." The family was preparing to eat. An employee called to find Xiong Jian. In an anxious tone, there should be an individual employee who did not park his car and occupied the aisle. Xiong Jian asked him to tell him the license plate number of the aisle vehicle and changed his shoes to the office, because the employee's vehicle information was only in the office computer. Go to the office to find the team of the employee who occupied the aisle, and ask the party branch secretary to notify the employee to move the vehicle.
After the car-moving incident, the Petitioning and Security Division accepted the staff's suggestion and coordinated the Comprehensive Division to issue the staff square parking regulations to regulate staff parking and ensure normal parking order.
Moving a car is a trivial matter, but it is such a trivial matter that demonstrates the pragmatic work style and patient and meticulous work attitude of the personnel of the mine petition department.
Xiong Jian, deputy chief of the security department of the mine letter and visits, teased that he was a mobile opinion collection box of “on-line work and one-stop service” and a “through train” to contact the masses.
Democratic reception becomes a "booster" to resolve doubts
"At the end of the year, the safe gold content is getting heavier and heavier. We must overcome fatigue and paralysis in our work. What problems need to be solved on the mine ..." On November 21, members of the mine's leadership team led relevant department heads in A democratic reception activity was held in front of the mine complex. While pulling home, they listened to questions and comments from visiting employees. The mine staff and the mine leaders talked about their routines, made suggestions, set up work, and talked about their experiences.
The democratic reception of the mine adheres to the principle that the mine leaders take the initiative to receive visits, appointments, and visits, and adopt the principles of “centralized collection, decentralized handling, tracking and understanding, stipulating time limits, key supervision and implementation of accountability, and establishment of the party committee secretary ’s opinion box. The suggestion box of the mine chief and the suggestion box of the secretary of the disciplinary committee disclosed the multiple channels of employees 'demands such as the telephone of mine leaders. The democratic reception was used as a "golden key" to listen to employees' voices, answer their doubts, and straighten out their emotions. Think about it, make it better, and help better the safety of mine production.
This year, the leader of the mine received 11 democratic receptions, received 41 people from the masses, 39 on-site questions were answered, 7 were supervised, the processing rate was 100%, and the response rate was 100%. Make every reply, and maintain the harmony and stability of the mining area.